Terms of Service

Effective 10 October 2026

These terms are the agreement between you and LightDrive, Inc. for the use of LightDrive. By creating an account or using the software you accept them. If you are accepting on behalf of a business, you are confirming that you may bind it.

1. The service

LightDrive is a hosted business platform covering customer records, messaging, websites and landing pages, documents, invoicing, scheduling and social media management. We grant you a non-exclusive, non-transferable right to use it for your own business for as long as this agreement is in force and any fees are paid.

We add to and change the software regularly. We will not remove a material feature you rely on without telling account holders first.

2. Your account

• You must be at least 18 and able to enter a contract.
• The details you give us must be accurate and kept up to date.
• You are responsible for everything done under your account and for keeping your password to yourself. Tell us promptly if you believe somebody else has access.
• You are responsible for the people you invite onto your account and for what they do with it.

3. Your data stays yours

Everything you put into LightDrive remains yours. You grant us only the permission needed to host it, display it back to you, back it up, and send what you instruct us to send. That permission ends when you delete the data or close the account.

We do not use your data to train artificial intelligence models, and we do not permit our providers to. We do not sell it and we do not share it for advertising. How we handle personal information is set out in the Privacy Policy, which forms part of these terms.

You can export your data at any time while the account is open.

4. Acceptable use

You may not use LightDrive to:

• Break any law, or infringe anybody's intellectual property, privacy or other rights.
• Send unsolicited commercial messages, or messages to anybody who has not given the consent the law requires. See section 5.
• Upload or send anything unlawful, defamatory, harassing, deceptive, or obscene, or anything that impersonates another person or organization.
• Upload malicious code, or attempt to breach, probe or overload the service or anybody else's account.
• Reverse engineer the software, resell access to it without our written agreement, or use it to build a competing product.
• Misrepresent who a message is from, or conceal the identity of the sender.

We may suspend an account that is doing any of these, immediately where the harm is ongoing, and we will tell you why.

5. Email and text messaging

This section matters more than the rest, because the consequences fall on you.

You are the sender. When LightDrive delivers an email or a text message, it does so on your instruction, from your business, to a list you provided. You are responsible for having a lawful basis to contact every person on it.

• You must comply with the CAN-SPAM Act, the Telephone Consumer Protection Act, and any other law that applies where you and your recipients are. The TCPA in particular carries statutory damages per message.
• You must have documented consent before sending marketing text messages, and you must honor an opt-out promptly. LightDrive records consent and handles STOP replies, but recording consent is not the same as having obtained it.
• Marketing email must identify you, carry a valid postal address, and offer a working unsubscribe that you honor.
• You must not send to purchased, rented, scraped or harvested lists.

Text message registration and carrier fines. Mobile carriers require every business that sends text messages to be registered, and they fine the sender for messages that break their rules or the law. Fines for a single content violation can reach $10,000.

• You must give us accurate information for your carrier registration, keep it current, and send only the kinds of messages your registration describes.
• You confirm that every phone number you upload or add was collected with the consent the law requires, and you will keep a record of how and when each person gave it and show it to us on request.
• You are responsible for any fine, penalty, surcharge or blocking fee charged by a carrier, a messaging provider or a regulator because of messages sent from your account, together with any cost of disputing it. If one is charged to us, you will repay it within 30 days of our invoice.

We may suspend sending from an account whose complaint or bounce rates, or whose messages, put our delivery infrastructure, our carrier registrations or other customers at risk.

Texts From LightDrive

LightDrive Account Texts. This is LightDrive, Inc.'s own texting program, and agreeing to it covers texts from LightDrive, Inc. only. It is separate from the texts your business sends to its own customers through LightDrive, described above. If you give us a cell phone number and select the option to receive texts when you sign up, LightDrive, Inc. will text you about your account: setup help, account and billing notices, and replies to your support requests. LightDrive does not send marketing or promotional texts under this program.

• Message frequency varies, typically up to 6 messages per month.
• Message and data rates may apply.
• Reply STOP at any time to stop receiving texts. You will receive one confirmation and nothing further.
• Reply HELP for help, or contact support@lightdrive.us or (727) 902-5367.
• Agreeing to texts is never a condition of buying or using LightDrive.
• Carriers are not liable for delayed or undelivered messages.

LightDrive, Inc. never sells, rents or shares cell phone numbers or text message consent with anyone for marketing or promotional purposes. See the Privacy Policy.

6. Connected networks

LightDrive can connect to Facebook, Instagram, LinkedIn, TikTok, X, YouTube and Google Business Profile. When you connect one:

• You confirm you are entitled to act for that account.
• Your use of it stays subject to that network's own terms and policies as well as these, and a network may suspend or restrict an account over something posted through LightDrive.
• A network can change, restrict or withdraw its programming interface at any time, and it can refuse or remove a post. We cannot guarantee that anything scheduled will be published, and we are not responsible for a network's decision.
• You can disconnect an account at any time, from inside LightDrive or from the network's own settings.

7. Fees, cancellation and refunds

Paid plans are billed in advance for the period shown when you subscribe, and renew automatically until cancelled. Fees are in United States dollars and exclude any tax, which is added where required. We will give at least 30 days' notice by email before a price change affects you.

Allowances. Each plan includes monthly allowances for email and text messages and limits on what you can hold, such as contacts and published websites, shown on the pricing page and on the Plan and Usage screen. We never charge you for going over. A campaign that has already started always finishes, and automatic messages such as receipts and appointment reminders keep sending. Starting a new campaign that would go past what is left of the month waits until you add capacity or move to a plan that includes it, and adding something you hold past its limit waits the same way. We email account owners at 80 percent and 100 percent of each allowance.

You can cancel at any time with 30 days' notice, and anything you have paid covering a period after the cancellation takes effect is refunded to you on a pro rata basis. The full terms, including what happens to one-time charges and to usage already sent, are set out in Refunds & Cancellation, which forms part of this agreement.

8. Availability and support

We work to keep LightDrive available and will give notice of planned maintenance where we reasonably can. We do not currently offer a contractual uptime guarantee, and this agreement does not include one. Support is provided by email at a reasonable pace during business hours.

9. Our intellectual property

The software, its design, its documentation and the LightDrive name and marks belong to us. Nothing in these terms transfers any of that to you beyond the right to use the service described in section 1. Feedback you send us may be used freely and without obligation.

10. Warranties

We provide LightDrive as it is and as it is available. To the fullest extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the service will be uninterrupted or error free, or that it will produce any particular business result.

LightDrive is not legal, tax, accounting or medical advice. Templates, contracts, invoices and generated text are starting points that you are responsible for reviewing before use, and you should take professional advice where the matter warrants it.

11. Limitation of liability

To the fullest extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue or lost data, even if told such damages were possible.

Our total liability arising out of or relating to this agreement is limited to the amount you paid us in the 12 months before the event giving rise to the claim, or one hundred United States dollars if you have paid us nothing.

Nothing here limits liability that cannot lawfully be limited, including for fraud or for death or personal injury caused by negligence.

12. Indemnity

You will defend and indemnify us against any claim brought by a third party arising from your data, your use of the service, your messages, or your breach of these terms, including any carrier, messaging provider or regulatory fine described in section 5, and reasonable legal costs. We will tell you promptly of any such claim and let you control the defense, and you will not settle anything that admits fault on our part without our agreement.

13. Ending the agreement

You may close your account at any time. We may end this agreement on 30 days' notice, or immediately if you materially breach it and do not fix the breach within 10 days of being told, or immediately where the law requires it or where continuing would cause ongoing harm.

After closure you have 30 days to export your data, after which we delete it as described in the Privacy Policy. Sections 3, 9, 10, 11, 12, 15 and 16 survive the end of this agreement.

14. Changes to these terms

We may update these terms. The effective date at the top will change and, where the change is material, we will tell account holders by email at least 30 days before it takes effect. Continuing to use LightDrive after that date accepts the new terms; if you do not accept them, close the account before they take effect.

15. Governing law

These terms are governed by the laws of the State of Florida, without regard to its conflict of law rules. The state and federal courts in Pinellas County, Florida have exclusive jurisdiction, and both parties consent to it. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

16. General

These terms and the Privacy Policy are the entire agreement between us on this subject and replace anything said beforehand. If any part is held unenforceable, the rest stands. A failure to enforce a term is not a waiver of it. You may not assign this agreement without our written consent; we may assign it to a successor of the business. Neither party is liable for a failure caused by something outside its reasonable control. Nothing here makes either party the other's agent or partner.

17. Contact

LightDrive, Inc.
1981 Freedom Drive, Clearwater, Florida 33755, United States
legal@lightdrive.us